Privacy Policy

Effective Date: June 2026

Welcome to Automated Journey Workflow ("we," "our," or "us"). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and our social media automation and AI marketing platform (the "Service").

Please read this Privacy Policy carefully. By accessing or using our Service, you agree to the terms of this Privacy Policy. If you do not agree, please do not use the Service.

1. Information We Collect

To provide you with multi-account social media scheduling, automation, and analytics, we must collect certain information.

A. Personal Data You Provide

• Account Registration: When you sign up, we collect your name, email address, password (securely hashed), and subscription billing details.

• User Content: We store the text, images, videos, captions, and hashtags you upload or generate via our AI features to schedule and publish to your social networks.

B. Social Media Network Data (via API Connectors)

When you link your social media profiles (e.g., Facebook, Instagram, X/Twitter, YouTube, LinkedIn, Pinterest) to our Service, you grant us access via official APIs. Depending on the network, this may collect:

• Access tokens required to securely publish content on your behalf.

• Profile information (username, profile picture, account ID).

• Data regarding your pages, groups, or channels where you have administrator privileges.

• Analytics and performance metrics (likes, shares, comments, reach) to generate your platform reports.

C. Technical and Device Data

• Log Data: We collect your IP address, browser type, operating system, time zone, and system logs to ensure account security and proper cron-job scheduling execution.

• Proxies: If you or our platform utilizes custom system proxies to route social media requests safely, related network connection data may be logged.

2. How We Use Your Information

We use the collected information for purposes necessary to run a social media SaaS platform, including:

• To Provide the Service: Managing your account, executing automated and scheduled posts, and organizing your content calendar.

• To Power AI Tools: Processing your input prompts to generate captions, images, or ideas via our AI marketing features.

• To Generate Analytics: Aggregating data from your connected channels to show performance statistics.

• To Manage Subscriptions: Processing your package renewals, downgrades, and billing transactions.

• Communication: Sending system emails (welcome messages, password resets, and critical system alerts).

3. How Data is Shared and Disclosed

We do not sell your personal data. Your data is only shared in the following scenarios:

• With Third-Party Social Networks: Content you choose to schedule is transmitted via secure APIs directly to your selected platforms (Facebook, Instagram, etc.). This sharing is dictated entirely by your active integration choices.

• With Service Providers: We use trusted third-party services to handle infrastructure tasks, including payment gateways (e.g., PayPal, Stripe), email delivery services (SMTP), and cloud storage options (e.g., Google Drive, Dropbox) if you choose to import media from them.

• For Legal Reasons: If required by law, we may disclose information to comply with valid legal processes, protect our rights, or ensure user safety.

4. Data Retention and Security

• Security: We implement robust administrative and technical safeguards to secure your personal information. Passwords are bound by advanced hashing algorithms, and all network exchanges are protected via Secure Socket Layer (SSL) encryption.

• Retention: We retain your account data and social tokens for as long as your account remains active. If you unlink a social profile, its respective API access token is purged from our active database.

5. Third-Party API Policies

Our Service integrates with external APIs. By connecting your social media accounts to our platform, you also agree to be bound by those respective platforms' policies:

• YouTube/Google: Automated Journey Workflow may use Google/YouTube API Services. Users are bound by the YouTube Terms of Service and the Google Privacy Policy. You can manage or revoke access via the Google Security Settings page.

• Meta (Facebook & Instagram): Data handling complies with the Meta Platform Terms and Developer Policies.

• Other Platforms: Defer to the privacy guidelines hosted by X (Twitter), LinkedIn, Pinterest, and TikTok where applicable.

6. Cookies and Tracking Technologies

We use cookies to maintain your login sessions, remember user preferences (such as language and dark/light mode settings), and optimize dashboard performance. You can manage cookie permissions through your web browser preferences; however, disabling them may break core account-login functionalities.

7. Your Rights and Controls

Depending on your jurisdiction (such as GDPR in Europe or CCPA in California), you possess specific data privacy rights:

• Access & Correction: You can update your account profile and change connected social channels directly inside your user dashboard at any time.

• Revocation: You can revoke our platform's access to your social media accounts natively from within our app or directly from the security settings of the respective social network.

• Account Deletion: You can request the permanent removal of your account and associated storage by contacting support.

8. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Changes will be posted to this page with an updated "Effective Date." We encourage you to review this policy regularly to stay informed of our data protection workflows.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

• Email: support@ajwed.com